Customer name: TalentEd
Sector: Education (Charity)
Recruitment Process: Outsource

TalentEd is a registered charity that works with expert teachers to support bright students from low income backgrounds. They recruit expert, qualified teachers as after-school tutors to support the students and believe every young person should have the support, skills and aspirations to realise their potential.

TalentEd had established a robust selection process to ensure they could maintain the high standard of tutors being recruited.  However, the application screening process and logistical challenges associated with arranging and conducting interviews was proving challenging, especially as the number of applications varied throughout the year.  A flexible solution was required that could respond to the varied demand and ensure a speedy response to any potential tutors.

We developed a bespoke screening service, initially running as a no-commitment pilot, which was up and running within two weeks to manage the process from initial application to tutor approval.  We interview applicants in the evening when necessary (important since many great tutors work full-time), and ensure contact with the tutor within 48 hours of the application.

The pilot proved to be a huge success and a more cost-effective way of working and we have now been supporting TalentEd since September 2018.


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