Our client is a leader in its field of safety and healthcare products. The company is the result of a recent merger of two separate family owned businesses. Growing digitisation and the impact of how customers buy prompted the need to further develop their online and customer experience team.
We worked closely with the recruiting director to understand the culture within the company, any challenges and the aspirations. This enabled us to identify the kind of individuals who would thrive in that environment and would value what the business could offer. We successfully recruited their Director of customer experience solutions.